Q: Do you offer international shipping outside the US and Canada?
We currently ship exclusively to addresses within the 50 U.S. states and Canadian provinces/territories.
Q: How can I create an account?
Select “Sign Up” at the top of our website. Enter your email, set a password, and optionally add a shipping address. With an account, you can easily track orders, save favorite items, and enjoy faster checkout.
Q: What should I do if I’m between sizes?
Sweaters: Size up for a relaxed fit, size down for a closer fit.
Slacks: Size up for more room, size down for a tailored silhouette.
Dresses: Size up if you prefer ease around the bust/hips, size down for a more fitted look.
We also recommend checking the "Size Guide" section for style-specific sizing guidance.
Q: Can I exchange an item for a different size or style?
We do not process direct exchanges. If you wish to change the size or style, please place a new order and submit a return request for your original item within 30 days of delivery.
Q: What is the process for reporting a defective or incorrect item?
If you receive a product that is defective or not as ordered, please contact our support team. Once confirmed, we will arrange a replacement (subject to stock availability) or issue a full refund.
